Homepage - Administrative Reform - Government Services Development Program
Improve government performance to become more efficient and effective by providing government services electronically aiming to provide the best for citizens and enable the citizens to access information, to support decision-making, and to formulate policies in a more understanding way for the citizens and their needs, which helps to strengthen trust between the government and the citizen, as well as, provide more transparency, reduce corruption, maximize return and reduce expenses.
To provide and deliver government services to citizens in their places of presence in the form and manner appropriate, quickly and efficiently.
Developing the portal to fulfill international standards and indicators in providing service to citizens and providing government services through the portal.
Availability of 72 government services across the government services platform
To achieve rapid and effective of judicial decision-making alongside with achieving the accelerated justice.
To raise the level of services provided by the Real Estate Authority to preserve, document and register property and rights promoting the investment environment.
Automation of the internal work cycles at the offices of the real estate registration, provision services to citizens through various service outlets, development the procedures for registering the property and creating a central database of documents, notarizations, and ownership.
Improve the services provided to citizens through the unification and development of work cycles to simplify procedures, and to ensure transparency in dealing with citizens and to prevent corruption of all kinds.
o Developing the systems of traffic units and prosecution, as well as, implementing specialized information systems to manage data and information for all traffic services provided to the citizens.
o Open multiple new channels to provide traffic services otherthan non-traditional service outlets to save effort, time and money to the citizens.
o Establishing standard national databases and integrating them to the databases of the State sectors through the government linking network, which helps decision-makers in the policies taken by the State in the field of economy
Providing citizens and investors with civilized, fast, accurate and integrated services throughout the Republic
Achieving integration between the centers of government services’ provision using a centralized unified system that allows decentralized management at the level of all local units in the center, city and district in all governorates and their bureaus, service directorates and departments
To provision of mobile government services to reach the largest number of citizens and to provide government services similar to the best global services provided by the government, and to provide a satisfactory experience for customers.
Establishment of a governmental telephone application for citizens who can obtain all government services (personal, social and health) for citizens in all government departments.
Achieving effective communication between government agencies and the public audience (citizens, investors, and tourists), attracting investment and tourism, creating associated community awareness and building trust with the Government Apparatus.
Establishing electronic portals for the governorates, new urban cities, and government agencies to be an effective navigation tool and an interactive link between the government authorities (executive - public - civil), citizens and investors.
To raise the efficiency of government performance, to simplify procedures inside the sector reducing the burden on the service applicant and reducing pressure on Civil Status Offices.
To develop the services of the Civil Status Department and to enable electronic application for obtaining personal documents through the Civil Status Portal and for delivering them to the applicant in the desiring place by using the new service channels.
To finish the following services and to make them available on the portal and mobile: